Shipping and Postage Exclusions

The Surfboard Warehouse ships Australia wide with a few exclusions, and additional charges on rural and out of normal serviced areas.

Our postcode exclusions are as per below, but are frequently updated as per the limitations of our delivery providers. If for any reason your address cannot be shipped to via our website, or your area is classed as part of our exclusions, our customer service team support@tsbw.com.au are happy to work with you to find a way to get you your board! We reserve the right to change and adapt our shipping exclusions at any time.

Standard shipping applies to standard metro delivery. If the delivery address is rural or freight is calculated as higher at the time of dispatch, we may contact you to arrange an alternative delivery address or discuss a freight surcharge before shipping.

While we aim to honour the standard shipping rates wherever possible, shipping costs to certain rural or remote locations can be significantly higher. In these cases:

Freight may be recalculated by the warehouse after the order is placed.
We may contact you to arrange an alternative delivery address, or
We may request a freight contribution before dispatch.

We prefer this flexible approach rather than excluding postcodes altogether, as it allows customers the option to proceed if they are happy to do so.

Shipping exclusions also apply during free shipping and promotional periods unless stated otherwise.

Exclusions:

Please note that some postcodes may overlap with multiple states or territories, but the provided breakdown should give you a general idea of the state or territory associated with each postcode.

New South Wales (NSW):

2898
7000
7001
7002
7004
7005
7006
7007
7008
7009
7010
7011
7012
7015
7016
7017
7018
7019
7020
7109
7112
7113
7116
7117
7119
7150
7151
7155
7162
7163
7170
7171
7172
7173
7174
7175
7176
7177
7178
7179
7180
7182
7183
7184
7185
7186
7187
7250
7252
7253
7254
7255
7256
7257
7258
7259
7260
7021
7022
7023
7024
7025
7026
7027
7030
7050
7051
7052
7053
7054
7055
7120
7139
7140
7209
7210
7211
7212
7213
7214
7215
7216
7248
7249
7261
7262
7263
7264
7265
7267
7268
7270
7275
7276
7277
7290
7291
7292
7300
7301
7302
7303
7304
7305
7306
7307
7310
7315
7316
7321
7322
7325
7330
7331
7466
7467
7468
7469
7470

Queensland:

4600
4601
4602
4603
4604
4605
4606
4607
4609
4610
4611
4612
4613
4614
4615
4616
4618
4619
4620
4621
4622
4623
4624
4625
4626
4627
4628
4629
4630
4631
4632
4633
4634
4700
4701
4702
4703
4704
4705
4706
4707
4709
4710
4711
4712
4713
4714
4715
4716
4717
4718
4719
4720
4722
4723
4724
4725
4726
4728
4731
4733
4740
4743
4744
4751
4753
4754
4758
4760
4762
4765
4770
4799
4816
4820
4822
4825
4828
4829
4830
4871
4874
4875
4876
4877
4887
4888
4890
4891
4895

Northern Territory:

0800
0801
0804
0810
0811
0812
0813
0814
0815
0820
0821
0828
0829
0830
0831
0832
0834
0835
0836
0837
0838
0839
0870
0871

Western Australia:

6032
6033
6034
6035
6037
6038
6041
6042
6043
6044
6236
6237
6239
6240
6243
6244
6251
6252
6253
6254
6255
6256
6258
6260
6262
6271
6275
6281
6282
6284
6285
6286
6288
6290
6302
6304
6306
6308
6309
6311
6312
6313
6315
6316
6317
6318
6320
6321
6322
6323
6324
6326
6327
6328
6330
6332
6333
6335
6336
6337
6338
6341
6343
6346
6348
6350

All of Tasmania and any outer Islands

Can you deliver to a PO Box?

We unfortunately do not ship orders large orders such as sbodyboards, urfboards and SUP's to POBOX's. There is no way to exclude POBOX's from shipping addresses at checkout so we will be in touch to ask for a business or residential address for orders. Thank you in advance for your understanding.